Privacy Policy

Please read all of the following information carefully.

By using Our Site and/or registering with us, you are agreeing to the terms of this Policy.

Physiotherapy First Limited are committed to protecting and respecting any personal information that you provide to us.
Your privacy as our customer is very important to us.

We aim to always respect your data protection rights in compliance with the latest Data Protection Laws.


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”

We may also collect and process the following data about you:
Information that you provide to us by filling in forms on or via Our Site.
This includes information provided at the time of requesting products, services or information from us;
Information that you provide to us when you write to us (including by email);
Information that you provide to us when we speak to you by telephone.
We may make and keep a record of the information you share with us;
Information that you provide to us by completing surveys;
Details of transactions you carry out through Our Site including the fulfilment of your orders;
Details of your visits to Our Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access; or information obtained by us from third parties in accordance with the Act.

All information you provide to us via email or Our Site is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.
Uses made of the information


Google Analytics is used by Physiotherapy First Limited to collect standard internet log information and details of visitor behaviour patterns across our websites.
We do this to find out things such as the number of visitors to the various parts of the site. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical (non-personal) data about a user's browsing actions and patterns.
This information is anoymous and is only processed in a way which does not identify anyone. You can also opt-out of Google Analytics here:


For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer (“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit Cookies, which are small text files, contain information that is transferred to your computer's hard drive. They help us to improve Our Site and to deliver a better and more personalised service.
You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.


You have the right to ask us not to process your personal data for marketing purposes.
You can exercise your right to prevent such processing by contacting

CHILDREN’S PRIVACY The Website is not intended for use by children under the age of 13. We will not knowingly collect personal information from them. If we discover that a child has provided us with personal information, we will use reasonable efforts to delete this information.
If you have reason to believe we may have accidentally received personal information from a child under the age of 13, please immediately submit details through our contact page.

Changes to our privacy policy We may update this Policy at any time without notice. Any changes we may make to this Policy in the future will be posted on this page.
Your continued use of Our Site, following the posting of changes to this Policy, will mean that you accept these changes.

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